FAQ

 
 

Q 1

WHOM DO YOU SERVE AT THE GRACE ADVOCACY CLINIC?

We serve anyone in need of support with navigating the Ontario Social Services Welfare system to apply for Ontario Works, Ontario Disability Support Program, or completing a tax return. However, for the safety and wellbeing of all clinic clients and volunteers, any person who is intoxicated, on a high, or belligerent will be asked to return at a later time.


Q 2

WHAT SERVICES DOES THE GRACE ADVOCACY CLINIC OFFER?

At present our volunteers are trained to assist with Ontario Works and Ontario Disability Support Program forms. Our volunteers also host a free tax clinic.


Q 3

DO I HAVE TO BOOK AN APPOINTMENT?

In order to accommodate people in a timely manner and avoid long waiting, it is strongly recommended to make an appointment.

You can do this by, emailing advocacy@gracetoronto.ca, calling 416-860-0895 x 410, or signing up online. One of our volunteers will then contact you to schedule a Saturday and time. Drop-ins will be accommodated depending on availability.


Q 4

DOES THE CLINIC SUPPORT IN OTHER AREAS OF NEED, SUCH A PROVIDING FINANCIAL SUPPORT OR FINDING HOUSING?

The clinic is not able to support in other areas of needs, other than assisting with Ontario Works, Ontario Disability Support Program forms, and completing a tax return for those who are eligible.


Q 5

WHAT ABOUT CASH FOR FOOD WHEN I AM HUNGRY?

It is the clinic’s policy to not give cash or tokens to anybody. Volunteers will offer coffee/tea and some cookies but beyond that our guests are referred to soup kitchens in the area which are set up to serve people in need of a meal.


Q 6

DOES THE GRACE ADVOCACY CLINIC OFFER MEDICAL HELP?

No. This clinic is not equipped for medical needs.


Q 7

DOES THE GRACE ADVOCACY CLINIC OFFER LEGAL ASSISTANCE?

No. This clinic is not equipped to provide legal assistance.